Archive for June, 2009

Google Apps Sync – Old Wine in Google Bottle?

app-syncA few days ago, Google launched Google Apps Sync, a plug-in for MS Outlook, which allows users of Google Apps to sync mail, contacts and calendars with MS Outlook. Additionally, Google has positioned its new tool as an “Exchange alternative”, where it acts as a backend for Outlook, and saves businesses the costs and hassles of setting up Microsoft Exchange for business email, contacts and calendars.

Google has been trying to enter the enterprise market very aggressively with Google Apps, and this was the company’s acknowledgment that it is impossible to gain a foothold in the enterprise messaging and collaboration market, without offering integration with Outlook, which is THE favorite software tool of workers.

Well, what we have to say is, good morning Google.

Been There, Done that

HyperOffice has been firmly entrenched in the Exchange alternative market for SMBs since early 2006, when we had launched HyperShare, our Outlook integration plug-in.

Over many years of our experience offering online productivity solutions to growing companies, we learnt that there is a compelling need for a Microsoft Exchange alternative, especially in small to medium sized businesses. These companies would love to have the feature set of MS Exchange, which can bring great productivity gains (business email; shared calendars, contacts and tasks), but the thousands of dollars in costs and expertise needed to manage it are beyond the reach of most growing businesses.

We thought we could leverage the web based, software-as-a-service approach, where the infrastructure and management of the backend messaging system would be our responsibility, while customers could simply use the features of Outlook, by paying a low monthly subscription fees. Of this was born HyperShare.

Collateral Damage – Google’s “Micrososft Exchange Killer” Kills Outlook Search

Google Apps Sync’s release was received with great enthusiasm and fanfare, and colorful descriptions – “Google treads on Microsoft” (why do I see a big foot squashing a bug), “Google goes for Microsoft’s jugular” (gulp!).

The euphoria was short lived. Microsoft’s team soon gleefully discovered and informed the world of bugs in the Google plug-in, where the tool has a conflict with, and shuts down Outlook’s search capabilities.

Soon, Google itself discovered more issues, like the inability of Google Apps Sync to work with some Outlook plugins like Microsoft Office Outlook Connector, Acrobat PDF Maker Toolbar and Outlook Change Notifier, and more.

What about Task Synchronization Eh?

Those used to using MS Exchange as the backend for their Outlook would notice an important omission in new Google new tool’s feature set. As Google proudly announced synching for mail, contacts and calendars, one may hardly notice that it does not include synching for tasks. Shared tasks are one of the very important collaborative features of Outlook, where teams can manage team projects by creating tasks, assigning responsibilities and tracking progress.

Collaboration Software is a hit with Virtual Assistants

advadirectory

Last night the Virtual Assistance Chamber of Commerce sponsored a webinar event for their members titled Leveraging Collabortive Virtual Office Technology for Virtual Assistants and Solopreneurs, where they invited HyperOffice to present our collaboration software suite. This was the second event we have done together, in response to the tremendous amount of interest we have from the Virtual Assistant community. Seems like the downturn in the economy is leading to greater demand for Virtual Assistants – since small businesses are laying off full-time staff, yet still have to keep up with the demands of trying to grow their business.

One of the common themes during the webinar was business productivity online suites  like HyperOffice help Virtual Assistants save time in trying to service their customers, allowing them to take on more clients in the same amount of time. One time saving trick  Danielle Keister, VACOC Founder and Virtual Assistant expert, shared with the group was creating a virtual drive which can be shared with between Virtual Assistants and their clients.

Danielle demonstrated how  HyperDrive can be setup in a couple minutes to create a central document repository where documents can be stored securely while giving access to clients to view and upload files and documents. As compared to other tools on the market, HyperDrive allows you to store multiple versions of a shared document without the clutter of sifting through multiple files with built in document version controls right from your windows explorer (also available on Mac). HyperOffice welcomes the Virtual Assistant community to try HyperOffice and take advantage of our deep domain expertise on setting up your virtual office to streamline your business using HyperOffice.