Offboarding from the HyperOffice Atlas Platform

The HyperOffice Atlas software service will end on April 30th, 2024. As of April 7th, 2024 HyperOffice has ceased to operate and therefore no technical support staff, customer service staff, or any other employees are available to respond to emails, support tickets, or questions. Should you require technical assistance or guidance during this transition, we recommend consulting with an IT specialist or seeking help from your internal technical team.

This document provides guidance on exporting data from HyperOffice.

Email Section

Setting up a local outlook or thunderbird mailbox will pull data from the cloud to a local workstation.

To setup a mailbox with imap or pop you can utilize the following settings

• For IMAP, select IMAP for Account Type and use the following:
  • Incoming mail server (IMAP): imap.securedurl.com : Port 993
  • Outgoing mail server (SMTP): smtp.securedurl.com : Port 465
• For POP, select POP3 for Account Type and use the following:
  • Incoming mail server (POP): pop.securedurl.com : Port 995
  • Outgoing mail server (SMTP): smtp.securedurl.com : Port 465

Ensure POP is enabled by selecting the radial button in the email section of your HyperOffice account settings.

You can choose to save the data locally, such as creating a PST file export/backup.

File Section

The most efficient way to backup an account’s file system is through an admin username that has access to all workspaces and files. Once you determine which user has such access, you may configure a webDAV configuration to begin copying files to your destination of choice.

For Windows:

• To map a network drive, access your file explorer and select "This PC."
• Click on "Map a network drive" and enter the URL: https://docs.securedurl.com.
• Select "Connect using different credentials," and enter your full username, including the domain.
• • Check “Remember credentials” when logging into WebDAV.

For Macintosh:

• Select File then Preferences from the Finder menu.
• Make sure "Connected servers" is enabled.
• Select Go from the Finder menu then Connect to Server.

In the Server address box, enter https://docs.securedurl.com. Click "+" to add to favorites.Click Connect and in the following window, enter your full email address used to log into your Atlas portal and your password.

If you do not have access to an admin account, each user can set up webDAV on their own system and copy their files and folders to their destination of choice.

Hyperbase Section

Hyperbase applications consist of “tables” and “forms” which can be exported from the user interface.

To get started:

• Login to your HyperOffice account as an account admin
• Click on the Hyperbase icon
• Click on the Designer tab

Inside of the designer section, a database admin on the account has the ability to access this data for retrieval. Once you have entered the designer section, you then select the app you wish to export data from, after picking the app, you can then select the table you wish to export data from. Once you hit the export button, a popup modal with options will appear. An image provided below shows how.

Contacts Section

This section has a built in export functionality which allows for users to export data via CSV or xlsx depending on needs. When exporting, the client can decide which categories to export from.

Projects Section

Export task data from the Projects section using the built-in export feature. Choose between CSV or xlsx formats depending on your needs.

Calendar

Calendar events and information can not be exported.

Intranets (Publisher)

Intranet pages and information can not be exported.

Links Section

This section does not have a built in export feature and can not be exported.

Notes section

This section does not have a built in export feature and can not be exported.