Customer Spotlight
     
Overview

Optistar Technology Consultants is an international IT consulting firm that serves small and medium-sized businesses with service and support for IT infrastructures. With offices in cities all over the nation such as New York City, Boston, and Richmond, virtual collaboration is the main form of communication within the company.

Challenge  

Optistar Tech originally started using email, but have found that the information that gets passed along through email is too critical to not have any sort of security. Dealing with customers and providing IT support can get very technical and into a lot of detail, so making sure emails are sent out and received on time through a secure manner was the main priority for Optistar Tech.

The Solution

Through extensive research and comparing products, Optistar Tech decided upon HyperOffice. Now, Optistar is using HyperOffice “as a knowledge base for network engineers and support desk staff”, according to Mark Jordan. Besides using it internally between engineers and support staff, clients are also able to login to the portal in order to share information and files with support.

Nominate HyperOffice

We would like to take this opportunity to thank all of our customers for using HyperOffice. We hope it is a valuable tool for managing your business and helping it to grow. We are proud of HyperOffice, and our development team works around the clock to constantly enhance and improve our services. We would greatly appreciate your help in recognizing their hard work.

Would you be willing to nominate HyperOffice? For more information please click "Learn more"

HyperOffice Tips

POP3 & IMAP

Did you know that HyperOffice allows you to use both POP3 (Post Office Protocol version 3) or IMAP (Interactive Mail Access Protocol) server settings within your Outlook?

E-mail clients using IMAP generally leave messages on the server until the user explicitly deletes them whereas POP3 retrieves e-mail when connected and then to view and manipulate the retrieved messages without needing to stay connected to the internet. Of course you can always access your e-mail by using your HyperOffice webmail..

For instructions on setting your POP3 or IMAP please click on "Learn more"