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Citizen Request Management

Responsible Local governments are responsive and allow citizens to easily communicate their gradiences, complaints and requests, and shows prompt action. This app lets you quickly set up your own citizen request management system that allows citizens to submit requests like:

  • Road repairs
  • Pothole repairs
  • Trash pickup
  • Snow removal
  • Public safety
  • Parks and recreation
  • Zoning changes
  • Building permits
  • Business licenses
  • Animal control
  • Whistleblower requests

The benefits of the app are as follows:

  • Engaged citizens. Allow citizens to transparently submit their requests on any desktop or mobile
  • Responsive government. Notify the citizen on email and sms automatically as soon as their request is resolved
  • Request Triage. Set up custom workflows where requests are directed to the right departments depending on the nature of request
  • Analyze and Improve. Analyze historical request data and identify areas of improvement

With this app you get


  • Citizen request portal
  • Centralized request management
  • Request triage
  • Citizen notifications