In recent times case management for NGOs has been more accessible and convenient due to the advent of no-code solutions into everyday life due to digital advancement and technical upgrades.
When social and human aid programs are kept on paper or in spreadsheets, it’s tough to keep track of them. Things become even more complicated when funders demand reports and metrics. Program administration becomes more complex when charitable organizations strive to measure program impact.
Here, we shall discuss Nonprofits who work for Protection Case Management and how no-code tools and cloud software have become a game-changer for such organizations.
What is Protection Case Management?
People who are more vulnerable and at risk of losing their human rights are less visible in society. They cannot report their sufferings due to their loss of authority and control over their lives. The section of society vulnerable to this crisis generally includes women, children, refugees, and people affected by social or environmental threats.
As a result, protection case management sectors in various NGOs such as the UNHCR and the IRC attempt to provide support and solutions to persons subjected to violations of their human rights and social rights by assisting them in finding a suitable solution. Local and civil society organizations are important sources of protection. They are frequently the first to respond to human rights breaches in times of crisis.
How do Nonprofits use the Protection Case Management system?
A Protection Case management includes various steps to be followed for a complete procedure and to come down to a solution or conclusion for the victim or affected person. Successful case management consists of five main components: case admission, evaluation, program management, implementation, and review. Human service organizations must apply these five components correctly to ensure client success.
These five fundamentals require their management system for a better outcome and a quicker work process. Such systems cannot be handled by a few volunteers or on paper. Managing extensive files becomes an issue when delegating such a heavy load for analysis, review, and implementation. Hence, no-code tools and cloud systems have risen among nonprofits due to their cost-effective packages and convenient usage. Case management solutions have been improvised in various aspects, making them one of the most popular tools used in nonprofit organizations. Such technical tools have replaced tedious paperwork with easy automation and workflows, which increases the productivity of such funded institutions.
Protection Case Management System using No-code tools: Case Study
- The Higher Education Consortium on Child Welfare, State Department of Human Resources workers, child welfare faculty from accredited social work programs across the state, child welfare consumers, and multi-systems partners all contributed to the development of the State of Alabama Core Child Welfare Competencies.
- The United Nations Children’s Fund (UNICEF) is on the ground in Ukraine, working with partners to provide humanitarian help to war-torn families and children. UNICEF created 50 mobile rapid response teams in 11 locations in March 2022, in collaboration with the Ukrainian Public Health Foundation, to ensure outreach to the most vulnerable, offering psychosocial, legal, and medical help to children and parents or caregivers affected by the war.
No-code tools for Protection Case Management system
A Protection Case Management System works closely with a client and an assigned caseworker in the following manner:
- The caseworker helps the client by creating a safe atmosphere for them and building a trusting relationship.
- The caseworker assists the client in evaluating their circumstances and identifying and strengthening protective aspects in their lives.
- By using their abilities and collaborating with service providers, the caseworker informs the client of all available options and aids them in setting and then achieving personal goals.
- With the help of a supervisor, the caseworker is in charge of connecting the client to these resources, advocating for necessary measures, and following up on those actions in a coordinated manner.
Looking at the entire work format, it is evident that manually going through every case and client and directing them to service providers like Women and Child Welfare, Refugee Care, Charities, and funds for disaster victims is impossible. No-code automation and cloud-based systems have become the best choice to ease the workload on caseworkers and volunteers in redirecting their clients to appropriate help services.
The question arises of how these no-code tools and cloud software aid in managing such extensive tasks. The answer is straightforward, through automated systems and pre-made functions that are easy to operate via a drag and drop system.
Here is Workmap.ai, one of the leading no-code tools for data handling, evaluation, assignment, and management. This no-code automation tool is a widely preferred choice amongst nonprofits like American Red Cross for its seamless working. The tool allows users to customize and automate their workflows to assign and manage cases accordingly for a more convenient client-caseworker operation. The Auto Resource Matching with the A.I. feature of Workmap.ai lets caseworkers segregate incoming cases according to their domain.
Moreover, Workmap.ai also allows users to customize their matching system according to their preferences and choices, making it an excellent pick for Protection Case Management. The no-code tool reduces the excessive time required in manual matching systems with just one click.
Data loss has been greatly decreased thanks to no-code devices and cloud systems, which has benefited NGOS and NPOS in creating a better working environment for their staff and volunteers. When such NGOs have a consistent work input and output, it shows in their work. With no-code tools and cloud platforms, Protection Case Management systems have seen a great improvisation in managing and connecting clients to respective social service providers. In this manner, no-code tools have provided a better replacement for manual work to reduce the backlogs in crucial cases and for the betterment of such people to give them their rights and control back.