HyperOffice Offers an Intranet of Workspaces and Business Collaboration Tools
By Ann AugustineAbout HyperOffice:
Business collaboration tools are worth their weight in gold, saving time, money, and resources. A grown-up software company, HyperOffice helps you advance to software as a service (SaaS) and cloud services instead of trying to manage software and servers on your own.
In conversation with HyperOffice’s President, Farzin Arsanjani there was concern for the common challenges most organizations face in taking advantage of the cloud and social collaboration. Arsanjani said, “We’re continuing to offer value in functionality without compromising ease of use. We focused a lot of energy to give our customers access to develop a collaborative environment.”
Arsanjani is enthusiastic for HyperOffice’s future direction, listening intently to customer feedback and driving change.Best uses for HyperOffice:
After several conversations with different people at HyperOffice, and a trial subscription, my take on best uses for HyperOffice includes:
An intranet of workspaces can scale as the organization changes to keep communication and data assets centralized in one location.
Traditional work groups can convert to social collaboration workspaces while keeping business processes and permissions intact.
Interlinking technology shows linked objects when and where you need to, like on a project you want to see all project related documentation.Inside HyperOffice:
Aligning your corporate mission and business
goals through governance planning is a good place to start as you
consider software like HyperOffice.
Workspaces. Acknowledging how
traditional groups have worked in the past, by department, project
team, or customer group, the transition to social collaboration goes
from a group concept to a workspace. Workspace users can perform various
business processes, like contact, project, and document management
among other examples. Deep permissions and privacy satisfies healthcare,
financial, and other restrictive industries affected by regulatory
requirements. A personal workspace is given for each individual user,
marked private, aside from the joined workspace with other users.
Feed. The social feed can be set up for any given workspace and one
centralized corporate workspace feed. Users can subscribe to others and
see activities that affect their work and need to be informed. To share
with others in the social feed, you can attach contacts, calendar
events, documents, links, and tasks that are part of any of the
workspaces you have access to.
HyperBase Web Database. Advanced
users may want to look closely at HyperBase, the database stored in the
cloud. For small businesses, especially those without a dedicated IT
department, there is no need to keep a database server but you can
utilize the power of a database to analyze data in Excel spreadsheets or
baseline CSV files. HyperBase can be a starting point to create new web
forms to collect data, for example, lead tracking or order processing.
HyperOffice’s interlinking technology is proprietary and part of the
features you will see from any workspace. Depending on permissions, you
can see links to various email communication, events, purchase orders,
billing, customer support tickets, and so on, depending on the types of
documents, contact records, and communication you enable in the
Document Management. HyperOffice helps you manage
documents, including version control through technology call WebDAV to
move files to and from your HyperOffice workspace. You can check in,
check out documents to edit and publish, and use Windows or Macintosh
Additional useful tools include:
- Instant messaging (in beta)
- Sticky personal notes
- Reminders to send to email, calendar, or tasks
- Voting tool can be used in any workspace
- Forum for workspace specific discussions
- Wiki for blogging, announcements, and knowledgebase creationCustomer Support and Pricing:
teams work closely with users to receive feedback. To set up
HyperOffice, a professional services team with expertise in given
industries, like financial, healthcare, energy, real estate, legal, and
construction to name a few, support implementations ongoing.
of subscription packages is based on number of users, storage, and the
most useful technologies to benefit your specific organization and
business requirements. For example, you can actually use HyperOffice as a
hosting email provider, or you can migrate Microsoft Exchange or other
email programs. Mobile push notification is available only on Enterprise
and Total subscriptions. You can start with a 15-day trial