Customer Portal Customization

The Possibilities of Customer Extranet Portals

With portal customization you can create a unique profile for each of your customers. When customers login to your portal (extranet) they will have access to features and information that you want them to. Depending on what rights and permissions you have given them, they can see, change and manage the meetings and documents that you have set up for them.

They can setup a new meeting or change the agenda for an upcoming meeting. They have access to documents that are relevant to them and can collaborate on these documents with file locking, commenting, versioning, auditing, file level permissions and more. Any HyperOffice feature and application can be turned on and off.

Be Seen as a True Customer Centric Organization

Spend less time on redundant customer management tasks and more time on getting new customers. Your customers will appreciate the professional, efficient and cutting edge infrastructure that you have setup. No more lost emails, wrong attachments, miscues, and dissatisfied customers.

Customer Portal Customization Features

You can manage your customer portal by choosing exactly which of your personal or group features (calendars, documents, contacts, email and more) they will have access to:

• Shared Calendars - Decide if the customer will have access to a personal calendar. How about shared calendars? Will they have the ability to set up meetings and check other users' calendars within their portal?
• Online Documents - Will they have access to personal and shared documents? What level of permission do they have for documents? Can they just review it or truly collaborate by making changes?

• Online Contact Management - Will they have access to all of the contact management features within HyperOffice? Do you want them to only store shared contacts?
• Professional Business Email - Do you want your customer to have emailing capability? Will they need to contact others within the portal?