Posts Tagged ‘SaaS’

Veteran Saas Collaboration Software Suite releases biggest upgrade ever

Today marks a major milestone in our company history, as we release a modern interface built with on AJAX. This release is a culmination of more than a few years of feedback from hundreds of thousands of our customers. As of today our flagship product, HyperOffice Collaboration Suite has two versions available simultaneously, referred to as the Classic version and the Modern version.  We expect that some of our customers have become accustomed to the Classic version and may not need the additional features which the new version affords, and will continue to support the classic version for the foreseeable future.

So what’s new? Here are some highlights, or you can check out this video.

– Modern Intuitive Design and User Interface

– New Color Calendar System

– Simple Customization and Branding

– Easier Administration and Onboarding

– Robust Project Management System

– New Wiki and Site Publisher

What did we do differently this time?

Since our humble beginnings in 1998, the way teams collaborate has undergone many transformations. As our target customers, small businesses and distributed teams, began to embrace new ways to work, we added new capabilities to our core messaging and collaboration suite. For example wikis became popular, and we added group wikis, people wanted more sophisticated project management tools,  so we beefed that up, road warriors wanted calendars and emails pushed to their mobile devices, so we rolled out HyperSynch, web conferencing became the norm, in comes HyperMeeting.

As you can imagine when you make so many improvements incrementally things may not gel as well as they could. 3 years ago we took a fresh look at our product and began planning for these developments. Along the way we proactively collected feedback from our customers on improvements which needed to be made. With today’s version, you will notice a fully integrated suite of collaboration and messaging tools that fit together elegantly , while being the most comprehensive in the market and simple to use.

Once we re-architected HyperOffice from the ground up, we interviewed customers, went on a many road trips to meet our clients in person.  We also stood up a Product Development Committee which is exclusively made up of customers who we meet with on a regular basis. They help us prioritize our roadmap, get specific feedback on features, designs, etc. Lastly, we spent 6 months in beta on the new version.

So here we are. A new and improved collaboration suite from one of the first SaaS companies in the market, laser focused on collaboration software and meeting the unique needs of the small medium sized businesses.  We thank our loyal customers tremendously for believing in our product, our company, and being so innovative to embrace the cloud before the tipping point as cloud computing moves into the masses.

We are proud to make such significant improvement without having to charge our customers a dollar more for all the new features or move to the new version. I think this is one of the most incredible things about the SaaS model.  It just gets better over time – for free!

Over the summer you will see more improvements aimed at helping customers adopt our product easier with usability improvements and adding customer requested features every couple months.

Company.com launches to help small businesses collaborate online via social networking to save money and boost productivity.

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While social networking has been all the hype lately, it’s not clear/proven how small businesses will put it to work for them. New companies sprout up daily claiming to be experts to help you leverage social networking in your small businesses. Typically they focus on building a message, report, widget, video that will get passed around and people will hear about your business. Others advise you on how to protect you reputation in communities and use communities like LinkedIn to find leads and insert yourself in relevant discussions online.

How many communities can one possibly be active in? There’s no shortage of online communities; Salesforce.com has Chatter, Google just put out Buzz, LinkedIn is my favorite so far, and of course Facebook.

We come back to the question, how can businesses put social networking to work for them. I think Company.com has the answer. What they do different is structure the conversations and match up people so business owners and management can find conversations around their toughest problems. They do this by creating communities with experts they have vetted who contribute with solid advice. I’ve sifted through and have been impressed so far.

Company.com wants to be there for you from cradle to crave, by helping you find information around every step of the small business cycle i.e. how to raise finances, technology advice, how to streamline operations, advice on business strategy, and more.

They are backed by a very experienced management team – In my opinion the single biggest factor to the success of new business ventures. They also bring that human touch to helping businesses save money by vetting vendors, side-by-side comparisons, negotiating the best deal for their members- you- the small business owner. Not just another ad-based non-discriminating aggregator like business.com

They want to “help businesses make money and save money.” We’ll, we’re all for that.
At HyperOffice “ Our mission is to empower growing organizations with technology traditionally available only to large enterprises, and help them achieve business growth, competitive advantage and success.”

You can see why we decided to get behind Company.com and help small businesses compete with more effective and lower cost collaboration software. I hope you’ll check them out, and I look forward to watching them become a household name.

Collaboration Software is a hit with Virtual Assistants

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Last night the Virtual Assistance Chamber of Commerce sponsored a webinar event for their members titled Leveraging Collabortive Virtual Office Technology for Virtual Assistants and Solopreneurs, where they invited HyperOffice to present our collaboration software suite. This was the second event we have done together, in response to the tremendous amount of interest we have from the Virtual Assistant community. Seems like the downturn in the economy is leading to greater demand for Virtual Assistants – since small businesses are laying off full-time staff, yet still have to keep up with the demands of trying to grow their business.

One of the common themes during the webinar was business productivity online suites  like HyperOffice help Virtual Assistants save time in trying to service their customers, allowing them to take on more clients in the same amount of time. One time saving trick  Danielle Keister, VACOC Founder and Virtual Assistant expert, shared with the group was creating a virtual drive which can be shared with between Virtual Assistants and their clients.

Danielle demonstrated how  HyperDrive can be setup in a couple minutes to create a central document repository where documents can be stored securely while giving access to clients to view and upload files and documents. As compared to other tools on the market, HyperDrive allows you to store multiple versions of a shared document without the clutter of sifting through multiple files with built in document version controls right from your windows explorer (also available on Mac). HyperOffice welcomes the Virtual Assistant community to try HyperOffice and take advantage of our deep domain expertise on setting up your virtual office to streamline your business using HyperOffice.

SaaS for SMBs – choosing the right vendor

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Choose the Right Vendor

Many small and medium sized businesses are quickly learning the benefits of buying SaaS, especially in this tough economy – but how do you go about making sure you pick the right vendor?  HyperOffice has published a white paper to help you ask the right questions, and will be offering a webinar hosted by Rusty Weston. Rusty was previously head of Research for InformationWeek for about 8 years and technologist focusing on distributed global knowledge workers.

According to a recent LinkedIn poll, http://polls.linkedin.com/p/32425/gwwxn the most popular applications which SMBs are going to SaaS for are online collaboration software followed by CRM. If you are considering SaaS the criteria for picking the right vendor is very similar (aside from meeting your feature/functional needs). To read the whitepaper and register for the webinar we are sponsoring on June 5th visit http://www.hyperoffice.com/saas-reviews-for-smbs/

HyperOffice Collaboration Suite wins #1 Collaboration & Productivity Award

We learned today that HyperOffice won the April Collaboration & Productivity Award by SaaSDirectory. We’re very proud to be recognized as a leader in the hosted collaboration and messaging market. With the rapid adoption by SaaS in the SMBs, I’m hearing many business owners have a hard time cutting through the noise by some of the unproven vendors jumping on the SaaS bandwagon. SaaSDirectory may be helpful to help SMBs shortlist reputable business collaboration software. Thank you SaaSDirectory.