Posts Tagged ‘linkedin’

Online Database Management for Growing Companies is Here!

We recently launched HyperBase, an online database management solution designed specifically for small to medium sized companies. We know, we know. The very mention of the phrase “database management system” sounds forbidding to most small businesses.

HyperBase is an attempt to bring database management from the behind the gilded doors of the IT department, to non expert SMB users.

HyperBase allows companies to simplify collection, storage and organization, and sharing of data with colleagues, customers, partners or vendors. In true SaaS (software-as-a-service) spirit, there is nothing to download or manage, nor any database administration expertise required.

Small businesses are used to managing data by manually entering it into Excel files, using Excel tools to sort and filter it. Data is shared by emailing Excel files back and forth whenever inputs are needed for someone.

Working with data like this is slow and error prone. Moreover Excel files lock data away on a single computer, not leveraging its full potential. Even specialized database software like MS Access lock away data on a single computer.

Not very efficient in an age which demands greater collaboration between teams, partners and customers.

HyperBase is an ideal Microsoft Access alternative, and alternative to ad-hoc data management through Excel and email. Here’s how.

HyperBase users can simplify data collection by quickly creating online forms like contact forms, feedback forms, customer surveys and questionnaires, purchase order forms or any other, by publishing them on a web page.  We are rather proud of our web form designer, which simply lets you drag and drop fields and create a web form within minutes.

The collected data is automatically stored inside the system and users can share it with colleagues and partners around the world on any internet connected PC, Mac or even mobile device.

Users can easily create customized databases and gain insights from data using simple reporting and querying tools.

Importantly, HyperBase users can build database applications, through which they can automate common business tasks like lead tracking and CRM, job applications, order processing, and customer ticketing etc. As data is entered into the system, and flows from one stage to another, reminders are automatically sent out to responsible persons when actions are required by them.

HyperBase in Action

HyperBase is fully integrated with the HyperOffice collaboration suite. HyperBase adds additional power to HyperOffice’s already extensive list of tools, making it one of the most comprehensive online collaboration softwares in the market.

Skype and HyperOffice – a winning combination in collaboration

Skype business collaboration software HyperOffice has been a big fan of Skype for many years, along with over 450 million other users who are using Skype. As of this summer Skype is delivering more international calls than any other telecom company in the world. With so many users on Skype – and its’ popularity amongst our customers, we recently changed the default IM and VOIP tool inside HyperOffice to Skype. Now clients can improve their collaboration experience inside  HyperOffice. i.e. if you are sharing documents in HyperOffice, and want to chat in real time you can click on IM (at the top right of the HyperOffice interface) and open a Skype session.  Unlike collaboration tools with private chat environments they’ve built themselves – with HyperOffice & Skype chances are the person you’re working with is on Skype too. Or lets say you’re working with shared contacts in HyperOffice, you can click on the small Skype icon next to the name to initiate a call (even free international calls if they’re Skype users) or chat with the stored contact. You can check out these two features in the video.

HyperOffice has had a lot of success using Skype internally – so when we heard Skype for Business was holding a contest, we entered, and we won first place! You can check Skype’s blog to see how HyperOffice improve sales with the help of Skype here.

I expect Skype will only get better (faster) now that Skype has broken away from eBay, and improve its’ application in the collaboration world further as more project teams and small business jump on board their well packaged Skype for Businesses offerings.

Thank you Skype for the award!

Collaboration Software is a hit with Virtual Assistants

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Last night the Virtual Assistance Chamber of Commerce sponsored a webinar event for their members titled Leveraging Collabortive Virtual Office Technology for Virtual Assistants and Solopreneurs, where they invited HyperOffice to present our collaboration software suite. This was the second event we have done together, in response to the tremendous amount of interest we have from the Virtual Assistant community. Seems like the downturn in the economy is leading to greater demand for Virtual Assistants – since small businesses are laying off full-time staff, yet still have to keep up with the demands of trying to grow their business.

One of the common themes during the webinar was business productivity online suites  like HyperOffice help Virtual Assistants save time in trying to service their customers, allowing them to take on more clients in the same amount of time. One time saving trick  Danielle Keister, VACOC Founder and Virtual Assistant expert, shared with the group was creating a virtual drive which can be shared with between Virtual Assistants and their clients.

Danielle demonstrated how  HyperDrive can be setup in a couple minutes to create a central document repository where documents can be stored securely while giving access to clients to view and upload files and documents. As compared to other tools on the market, HyperDrive allows you to store multiple versions of a shared document without the clutter of sifting through multiple files with built in document version controls right from your windows explorer (also available on Mac). HyperOffice welcomes the Virtual Assistant community to try HyperOffice and take advantage of our deep domain expertise on setting up your virtual office to streamline your business using HyperOffice.

SaaS for SMBs – choosing the right vendor

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Choose the Right Vendor

Many small and medium sized businesses are quickly learning the benefits of buying SaaS, especially in this tough economy – but how do you go about making sure you pick the right vendor?  HyperOffice has published a white paper to help you ask the right questions, and will be offering a webinar hosted by Rusty Weston. Rusty was previously head of Research for InformationWeek for about 8 years and technologist focusing on distributed global knowledge workers.

According to a recent LinkedIn poll, http://polls.linkedin.com/p/32425/gwwxn the most popular applications which SMBs are going to SaaS for are online collaboration software followed by CRM. If you are considering SaaS the criteria for picking the right vendor is very similar (aside from meeting your feature/functional needs). To read the whitepaper and register for the webinar we are sponsoring on June 5th visit http://www.hyperoffice.com/saas-reviews-for-smbs/

Email Overload solved by Online Collaboration

Email overload is starting to become recognized as the biggest culprit of lost productivity. I began researching this topic a couple weeks ago and found that just in the last 3 months alone there have been articles written by the NY Times, Wall Street Journal, segments on TV news stations, and dozens of blog entries trying to wrestle with this problem. A very recent Basex Research study has found that information overload, including email interruptions, cost businesses $900 billion annually in terms of productivity. I found that there are a few distinct approaches to this problem.

The first group of solutions involves best practices. For example, filing emails into folders, signing a truce with your co-workers to not always reply to all and use subject lines more effectively, don’t read email in the morning, and the list goes on. The second, is managing spam. Buying the latest spam filter, or going with a business email service that will do this for you…well, and how to avoid getting on these lists. The third approach assumes that if you are getting too many emails you have some broken internal business process that needs to be streamlined and email should not be used in ways it was not intended. For example, using email to collaborate on documents, scheduling meetings, getting updates on projects, etc.  Moving to online workspaces is where I think the biggest improvements can be made. I speak with so many businesses each day who have to collaborate but are using email to share information with their team.

To better understand the causes of email overload and how to improve productivity while cutting back on email is what we discuss in a white paper published today at http://www.hyperoffice.com/business-email-overload Please review this study and join us for a live webinar where our special guest speaker, James Gaskin, a well respected columnist who writes on technology topics for SMBs at NetworkWorld and IT World will discuss this topic in detail. This online seminar is open to the public and we expect a lively discussion about how to solve email overload at your organization. Read more and register for the May 28th webinar here

Collaboration News – HyperOffice Spring Newsletter

Today our customers received our Spring Newsletter. Our newsletter goes out to all customers and anyone who chooses to subscribe to this quarterly publication. Many SMBs who are interested in online collaboration can benefit from this newsletter, so if you didn’t get it, check it out at http://clients.hyperoffice.com/newsletters/ 

A couple highlights include:

  • Our new Client Site providing our customers with valuable resources on how to improve team collaboration
  • Collaborative Visionaries – our HyperOffice User Group through LinkedIn
  • Request for volunteers who would like to become beta users on the new AJAX interface we will be releasing this summer. A great way to have direct impact on the upcoming release of HyperOffice