Archive for March, 2010

HyperSynch Mobile Collaboration is a Big Hit

A couple of weeks ago, we launched the beta of HyperSynch, a mobile collaboration service built into our HyperOffice online collaboration software, which allows growing business workers to use their mobile devices to access and collaborate on business information.hypersynch-blog

Mobility is here to stay

HyperSynch was developed as we could clearly see the growing importance of mobile devices in the business context. Apart from our own interactions with our users and the market, this is clearly indicated by recent market studies – A Gartner study predicts that by 2013, mobile phones will overtake PCs as the most common Web access device worldwide; According to a recent IDC report ““almost 40 percent of organizations plan to deploy a SaaS-based mobile solution in the next 12–18 months.”

This has been fuelled by changes converging from all directions – advancements in mobile technology; the emergence of powerful and compelling mobile devices such as the iPhone, BlackBerry, Windows Mobile, Nokia etc, and greater bandwidth of net access on mobile devices. But most importantly, it has been fuelled by end business users increasingly wanting to use their mobile devices as a tool to access and collaborate business information.

Market offerings and their shortcomings

Recent times have seen the launch of business mobile apps by large companies attempting to fill this space. Apple launched MobileMe, which allows users to synch personal mail, contacts, calendars etc over the air between their iPhone and desktop. RIM launched BlackBerry Enterprise Server Express, a server based sister of its enterprise solution BES, which allows synchronization with MS Exchange data.

But these solutions suffer from some clear drawbacks, especially from a small business perspective: –

1)    Either they work with a single device and service (MobileMe works only with iPhone and its AT&T web telephony service),
2)    Are simply too expensive from a total cost standpoint (BES Express and MS  Exchange both assume that MS Exchange is installed at the company servers which can cost thousands of dollars in implementation and maintenance)
3)    Allow you to only manage personal information rather than share and collaborate on it with colleagues.

Why the media likes HyperSynch

HyperSynch was launched to fill this glaring gap of a solution which worked across mobile platforms (HyperSynch works with almost every major mobile device in the market including iPhone, BlackBerry, Android, Nokia, Windows Mobile and more), was hosted and did not require users to install or maintain anything, was priced reasonably with growing business in mind, and allowed users to share and collaborate with colleagues right from their mobile devices.

As we hoped and expected, HyperSynch was a big hit with the media on its launch, and we got covered and received flattering comments from well known tech journals such as MSPMentor, CMSWire, PCMag, and BusinessComputingWorld.

Here is what some of them had to say:-

“And that’s the real joy of it — companies with even the beta release of HyperSynch won’t have to decide on whether to invest in Blackberry Enterprise Server or Microsoft Exchange Server or MobileMe based on the mobile device their employees are using, as HyperSynch works with them all.” David Roe, CMSWire.com.

“RIM, get ready for a fight: HyperOffice has announced that HyperSynch, an over-the-air push-messaging solution that works as well with the iPhone, the Droid, or even Windows Mobile devices as it does the BlackBerry, has entered beta testing. What’s more, it’s going to be included, gratis, with HyperOffice deployments. Interested?” Matthew Weinberger, MSPMentor.com

“Would especially appeal to growing businesses” Kevin Tea, BusinessComputingWorld.uk

In the larger context of fast evolving mobile business technology and from a capabilities standpoint, industry experts clearly recognize the relevance of HyperSynch.

Mobile collaboration comes to growing businesses

logo“Exchange for the rest of us” was the slogan used to announce MobileMe to the world. It allows users to push email, calendars and contacts to their iPhone without expensive MS Exchange installed on their servers. A relief indeed.

But a few questions arise.

What if you wanted to use a device other than iPhone and allow employees to be able to push corporate email, calendars, contacts or tasks to whichever device they already had, say, a BlackBerry, an iPhone, Windows Mobile, Nokia or any other?

What if you wanted to go beyond accessing and synching personal information, and actually allow your teams to be able to share contacts, calendars and tasks on their mobile phone?

What if you wanted to synch your mobile with your Outlook account, with or without Exchange?

These aren’t questions MobileMe can answer. Not quite “Exchange for the rest of us” then?

HyperSynch – True Mobile Collaboration for Growing Businesses

Today, we announced the beta launch of HyperSynch, a service added to the HyperOffice Collaboration Suite for no extra cost, which allows users to push, synch and share mail, calendars, contacts and tasks across multiple mobiles, PC and Macs.

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HyperSynch is uniquely positioned to empower teams in growing businesses to use their mobile phones as business tools, for the following reasons: –

Bring your own mobile
– HyperSynch can push and synch emails, calendars, contacts and tasks for almost every major mobile phone platform including iPhone, BlackBerry, Windows Mobile, Nokia, Android, Java phones etc. You don’t need to force employees to buy a particular phone, or even procure special business purpose phones.  In all likelihood, HyperSynch will work with the mobile phone everyone already has.

Completely online
– Unlike expensive mobility software like BlackBerry Enterprise Server (BES) or MS Exchange, which require dedicated hardware, HyperSynch is completely web based – no servers to set up or software to download and install. Exchange and BES for the rest of us?

MobileWe! – Not only can you synchronize personal mail, contacts, calendars and tasks on your mobile phone, you can even share this information with your team! Any edits you make to shared contacts, will be reflected on your teams mobile phones in seconds; set up a group event, and everyone in your team will know, and so on.

Outlook Synchronization – HyperSync also lets you keep your mobile in sync with your Outlook mail, contacts, calendars, tasks and notes. No MS Exchange needed!

Battery Friendly – Regular IMAP/POP3 mobile mail sucks battery life right out of your mobile phone, when it queries the mail server every few minutes. HyperSynch puts the energy-onus on the server, as information is pushed only when it is updated.

Mobile Collaboration – Since HyperSynch is built into HyperOffice, you also get the benefit of HyperOffice’s award winning online collaboration software features – document storage and sharing, intranet/extranet workspaces, polls, forums, web forms etc. You can access these features right on your mobile browser, in addition to any PC or Mac browser.

See a video demo of what HyperSynch can do for you

Collaboration Software Upped a Notch – All New HyperOffice Now Available

Think we have been adding new features to HyperOffice at a blinding pace (wikis, full document search, publisher, HyperBase) in recent times? Brace yourself.

This Monday, we made available to all customers a re-invigorated, super-charged, eye-candy, ease-enhanced, all-new AJAX version of HyperOffice. This rollout is the culmination of a two year long project incorporating R&D with worldwide HyperOffice users, your invaluable feedback, 10 years of experience working with growing businesses, as well as the latest technological developments and market changes.

The New Look Calendar

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The new version brings a gorgeous re-done interface, new features, more robust existing features, and scores of subtle changes and enhancements across the suite.

It is pertinent to mention that there is more to the new HyperOffice than meets the eye. Beyond apparent feature and cosmetic changes, the back-end sees profound changes as well. The front end is now build in AJAX, the back-end has been shifted to cutting edge Java technology and we have effected far reaching architectural changes.

Apart from giving our users much greater speed and application responsiveness and more tightly integrated features, the new architecture allows us great flexibility and nimbleness to build out the HyperOffice collaboration software platform. This will allow us to quickly add features and functions in response to your feedback and market changes.

Late last year, we had announced a private beta of the new HyperOffice, where a select group of customers and HyperOffice employees tested it rigorously over a period of 10 weeks, fleshed out the bugs and helped streamline the upgraded suite.

We were pleasantly surprised, and the news made a big splash with the media, attracting coverage from mainstream publications like NYTimes, eWeek, ComputerWorld, Cmswire, InfoToday, SmallBusinessComputing and more.

And now, dear customer, the new HyperOffice is ready for you to give a spin.

For those of you who don’t want to jump right into it, the “Change Style” button on the top right allows you to keep using the old version, which has now been rechristened “classic” flavor HyperOffice.

We hope to make the new HyperOffice available to the general public very soon, so keep tuned!

Enough rambling. How about you take a first hand peek at the new HyperOffice yourself below.

New HyperOffice Video