Email Overload solved by Online Collaboration

Posted by on May 19, 2009 at 10:35 am.

Email overload is starting to become recognized as the biggest culprit of lost productivity. I began researching this topic a couple weeks ago and found that just in the last 3 months alone there have been articles written by the NY Times, Wall Street Journal, segments on TV news stations, and dozens of blog entries trying to wrestle with this problem. A very recent Basex Research study has found that information overload, including email interruptions, cost businesses $900 billion annually in terms of productivity. I found that there are a few distinct approaches to this problem.

The first group of solutions involves best practices. For example, filing emails into folders, signing a truce with your co-workers to not always reply to all and use subject lines more effectively, don’t read email in the morning, and the list goes on. The second, is managing spam. Buying the latest spam filter, or going with a business email service that will do this for you…well, and how to avoid getting on these lists. The third approach assumes that if you are getting too many emails you have some broken internal business process that needs to be streamlined and email should not be used in ways it was not intended. For example, using email to collaborate on documents, scheduling meetings, getting updates on projects, etc.  Moving to online workspaces is where I think the biggest improvements can be made. I speak with so many businesses each day who have to collaborate but are using email to share information with their team.

To better understand the causes of email overload and how to improve productivity while cutting back on email is what we discuss in a white paper published today at Please review this study and join us for a live webinar where our special guest speaker, James Gaskin, a well respected columnist who writes on technology topics for SMBs at NetworkWorld and IT World will discuss this topic in detail. This online seminar is open to the public and we expect a lively discussion about how to solve email overload at your organization. Read more and register for the May 28th webinar here

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8 Responses to “Email Overload solved by Online Collaboration”

  1. Kelly Brown says:

    I really like your post. Does it copyright protected?

  2. JaneRadriges says:

    The article is usefull for me. I’ll be coming back to your blog.

  3. Hi, gr8 post thanks for posting. Information is useful!

  4. GarykPatton says:

    I have been looking looking around for this kind of information. Will you post some more in future? I’ll be grateful if you will.

  5. Hello, yes we will have more coming on this subject. If there are specific topics you would like covered please let us know by sending an email to


  6. Yes, however as long as you refer back to HyperOffice as the source feel free to include it in materials you are publishing. If you include a link-back that would be appreciate but not required.

  7. Wow. That’s a remarkable post. Thanks. For me as a marketer, I preferably work with Outlook as my email client and with the help of Email Sorter Wizard, an Outlook add-on, I get all my email sorted. I am sure people will get good advice from your blog.

  8. Parthenia Krier says:

    Hey. I couldn’t get through to this page the other day. Anyone else had the problem?

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